Wine Routes Privacy Policy

For the purposes of the Data Protection Act 1998, we "Wine Routes" are a data controller. We comply with the relevant data protection laws in the UK, and more than this, promise to treat any data or personal details that we have about you in an ethical and discreet manner. We would like to reassure you that we take your privacy seriously and are concerned that at no stage do you get nuisance emails or mailings, either from us or from anyone else because of your contact with us.

At Wine Routes, we aim to provide you with first class information about wine travel, wineries to visit, places to stay and eat at and other useful travel services. We may also recommend books, wines, and make other offers that are suited to your needs.

In order to offer you a good service, we need to collect certain personal details from you. We also need to pass on your personal details to the companies and organisations involved in your booking.

We would also like to store and use your personal details for future marketing purposes (for example, sending you an email alert of new regions or chateaux featured on the site, interesting holidays available or details of a promotion).

Your Consent

By using Wine Routes sites, you consent to the collection and use of this information by Wine Routes.

If you do not want us to collect or use the information in the manner described in this statement, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing.

Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise.

The Data collected by Wine Routes

When you register on the Wine Routes site, we may ask for your name, email no, post code, gender, year of birth, and country of residence. We will also ask which countries and regions you are interested in, the types of wine and gourmet travel you might undertake, and other travel interests.

We may ask for other personal interests, address, occupation, approximate income, diet, and other personal information. Wine Routes might collect this information through forms, surveys or competitions. We also ask whether you want to receive emails from us.

In many cases it is entirely optional for you to give us such details, however it will help us to give you appropriate information and hopefully prevent us from sending you any mailings that you might think are useless to you.

Email

Wine Routes collects the email addresses of those contact us, those who follow a registration procedure or those who use our services, who are all deemed to have given their consent to us to use their email address. Furthermore Wine Routes may temporarily record email addresses of those who forward our details to a friend and those who are recommended to us.

If you do not wish to receive any further correspondence from Wine Routes, you should follow the unsubscribe procedure as outlined in our email or send us an email saying, “please unsubscribe”. Your email address will be deleted from our records immediately and you will receive no further correspondence from us.

Marketing emails and emails giving you an update on the site’s development, the new areas covered etc will be sent out occasionally. Wine Routes undertakes to do its utmost to avoid sending you email correspondence that you do not wish to receive.

Security

Wine Routes keeps all personal information in a secure server that is only accessible to designated Wine Routes and Arblaster & Clarke employees.

Sharing Of Data with Third Parties

All information collected by Wine Routes may be shared with our sister company, Arblaster & Clarke Wine Tours.

Wine Routes will not sell, trade, rent or pass your personal information to third parties, except in the following limited circumstances.

1. If you have specifically given your consent for this.
2. When Wine Routes has a co-sponsor of an email or is sending an email offer on behalf of a business partner. In such a case Wine Routes may share this information with that partner. When you opt-in to these offers you are consenting to disclosure of information to the third party. Such emails will restate this condition.
3. When Wine Routes offers prizes in contests sponsored by a third party, such as a winery, wine region, airline or hotel. In such a case Wine Routes may share this information with that partner. By entering the contest you consent to that partner receiving the information you provide. Such competitions will restate this in their conditions.
4. When Wine Routes has received your communication via a third party or in conjunction with a partner. In such circumstances, Wine Routes may share your personal information with that third party or that partner.
5. In the unlikely event that Wine Routes merges with, or sells all or most of its assets to another company, customer information collected by Wine Routes may be transferred along with other assets.

Cookies

A Cookie is a very small amount of data that is sent to your computer’s web browser from a web server and stored on your computer's hard drive.

The Cookie will be recognised by a web server if you revisit a site and is recognised as you progress through the site. Certain services offered by web sites may be dependent on Cookies to function properly. Cookies also allow the site manager to track your usage of the site. This data may then be stored. More generally Cookies allow site managers to calculate the number of people who view pages on a site and revisit the site.

The Wine Routes site uses Cookies in order to offer a personal and high quality service. The site will still work if you do not have Cookies enabled, but certain services may be limited.

I.P. Addresses

Wine Routes also collects IP addresses of those browsing our site. This is a further method of tracking site usage, but the information gathered is mainly used for security and to ensure that our site is not being spammed.

Access to data

You are generally entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to requests. We promise to respond to your request (which must be made in writing or by email) within 40 days of receiving your request and fee. In certain limited circumstances we are entitled to refuse your request.

Changes in Privacy Policy

As the Internet evolves and the nature of our business changes, Wine Routes may need to change its privacy policy. If the policy is changed, this page will be updated. If there is a material change, we will notify all users who are currently receiving email from Wine Routes.

Contact Details

If you have any questions or suggestions about please contact sales@wineroutes.co.uk

Alternatively, you can write to Wine Routes at:

Cedar Court
5 College Street
Petersfield
Hampshire
GU31 4AE
UK